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Tagaytay Medical Center (TMC) is a private, secondary level hospital located at the scenic City of Tagaytay. It has a 90-bed capacity which caters to the health and wellness needs of local and foreign patients of the city and its nearby areas.With its friendly and relaxing environment, together with its competent medical specialists and staff, the hospital provides patients with a good place for healing and recuperating.
BRIEF HISTORY
TMC started as an out-patient clinic on November 1, 2005 with the name Tagaytay Hospital Systems, Inc. Its incorporators composed of doctors, managers, and hospital administrators changed its company name to Tagaytay Hospital and Medical Center, which was then used when the hospital started its operations on May 15, 2009. To establish its link to a chain of hospitals also owned by the incorporators, its name was changed to Unihealth-Tagaytay Hospital and Medical Center, Inc. In 2013, the hospital became majority owned by Mount Grace Hospitals, Inc. (MGHI), a network of hospitals that focuses on improving and upgrading hospital facilities, enhancing operating efficiency, delivering quality service and organizational culture-building. Thus, the hospital’s name was changed to Tagaytay Medical Center. |
CONTACT DETAILS
Tagaytay Medical Center E. Aguinaldo Highway, Silang Crossing East, Tagaytay City
(02) 584.4209 | (046) 483.0134 to 38
info@tagaytaymed.com.ph
www.tagaytaymed.com.ph
Tagaytay Medical Center E. Aguinaldo Highway, Silang Crossing East, Tagaytay City
(02) 584.4209 | (046) 483.0134 to 38
info@tagaytaymed.com.ph
www.tagaytaymed.com.ph
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VISION
Tagaytay Medical Center will be recognized as the premier healthcare provider in Southern Luzon by year 2020. |
MISSION
Tagaytay Medical Center is dedicated to improve the health of the patients we serve. We are committed to setting the standards for excellence in the delivery of patient care, patient safety, and quality of healthcare experience. |
CORE VALUES
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GALLERY
SERVICES OFFERED
SERVICES AND FACILITIES• cARDIOLOGY
The Cardiovascular Unit (CVU) of Tagaytay Medical Center performs diagnostic studies to assess disorders relating to the heart and to the blood vessels. These diagnostic studies are interpreted by board certified cardiologists, electrophysiologists, and vascular specialists. The cardiovascular nurses of the unit are committed to clinical care excellence, in addition to compassionately caring for patients and their families. The department offers the following services: • Electrocardiogram (ECG) • 2D echocardiography (Adult & Pedia) • Holter monitoring (24 hours and 48 hours) • Treadmill Exercise Test • Vascular studies: - Arterial/ Venous Duplex Scan (Upper & Lower Extremities) - Venous Compression Test - Carotid Duplex Scan - Duplex Scan of Abdominal Aorta - Duplex Scan of AV Fistula/ Graft - Endothelial Function Test - Renal Duplex Scan - Renal Allograft - Transcranial Duplex Scan - Ankle-Brachial Index Other Services: • Ultrasound-guided catherization • Intra-operative ultrasound guidance For more information, please visit or call: CARDIOVASCULAR UNIT 3rd floor, Tagaytay Medical Center Tel. No.: 483.0134 to 38 local 143 Mon - Sat: 8:00am - 5:00pm • BREASFEEDING CENTER
• diabetes center
The center provides a comprehensive approach in educating patients on how to manage their disease effectively. Composed of Diabetologists and other consultants, dietitian and nurse educators, the Diabetes Care team aims to help diabetic patients have a good quality of life through diabetes education and nutrition counseling. For more information, please visit: Diabetes Care Center 2nd floor, Tagaytay Medical Center Mon – Sat, 8:00am – 5:00pm • emergency room and ambulance service
TMC’s Emergency Medicine provides quick response care and treatment to patients needing immediate medical attention either because of life threatening conditions, multiple injuries or with severe symptoms. The Emergency team is composed of competent and qualified physicians, physician assistants, nurses, and medical orderlies who are specially trained to respond to individual needs and to assure patients that they are given proper care and treatment as promptly as possible. Our Emergency Unit, equipped with life saving devices, has 11 beds divided into different treatment cubicles and rooms for Surgery, Pediatrics, Medicine, and Obstetrics and Gynecology, Critical Care, Isolation and Minor Operation. A 24-hour ambulance is also available. For more information, please visit or call: Emergency Room Ground floor, Tagaytay Medical Center 483-0134 to 38 local 126/629 • executive health Center
The Executive Health Center (EHC) caters to the specific health needs of corporate partners of Tagaytay Medical Center, stakeholders, large and small scale industries, all constituents of the working population including their family, and most importantly the community. The overall objective of the EHC is to offer healthcare services which optimize work-life balance and ensure continuity of care to every individual availing any of the specialized services. However, its scope is not limited to the industry level seeking corporate wellness as it likewise reaches out to returning residents, tourists, overseas workers, seafarers, retirees, interested individuals, groups, and the entire famliy. The center is handled by the Division of Occupational Medicine through the Occupational Health Services Committee of TMC. Services offered:
For more information, please visit or call: Executive Health Center Ground floor, Tagaytay Medical Center Mon – Sat: 8:00am – 5:00pm 483-0134 to 38 local 206 • hemodialysis
The Hemodialysis Unit of Tagaytay Medical Center provides quality renal replacement therapy to patients with chronic kidney disease. It has fourteen dialysis machines that are manned by dedicated, compassionate, and competent nephrologists, renal nurses and technicians that make every dialysis session worthwhile. The unit follows the strictest standards of quality nursing care to ensure a safe and effective dialysis treatment. The unit is also capable of providing hemodialysis to critically patients in the Intensive Care Unit (ICU). Patients in the Hemodialysis Unit are provided with Renal Rehabilitation in partnership with the hospital’s Department of Physical Medicine and Rehabilitation. It is an intervention designed to optimize the physical, psychological, and social functioning of a renal patient. TMC is the second hospital in the country to offer Renal Rehabilitation. What is Hemodialysis? Hemodialysis is the most common type of dialysis. It is a life sustaining treatment that is offered to patients when the kidneys are too damaged to continue to work properly. It is also a therapy that filters waste, removes extra fluid and balances electrolytes of the body. How does hemodialysis work? In hemodialysis, a dialysis machine and a special filter called an artificial kidney, or a dialyzer, are used to clean your blood. To get your blood into the dialyzer, the doctor needs to make an access, into your blood vessels. This is done with minor surgery, usually to your arm. What is the advantage of having your hemodialysis in a hospital than in a stand-alone clinic? The advantage of having your dialysis in a hospital is that trained professionals are with you all the times. Patients feel safe in the knowledge that the responsibility of their dialysis is undertaken by trained doctors and nursing staff. For more information, please visit or call: HEMODIALYSIS UNIT 2nd floor, Tagaytay Medical Center Tel. No.: 483.0134 to 38 local 120 Mon-Sat: 6:00am - 6:00pm • Laboratory
The Department of Laboratory Medicine provides both anatomic and clinical pathology services for the diagnosis, management, and prevention of a wide variety of diseases. It is committed to perform the latest and most trusted methods of pathology and clinical laboratory testing that will guarantee accuracy and quality of each analysis.
For more information, please visit or call: Laboratory Department Ground floor, Tagaytay Medical Center Open daily, 24/7 483-0134 to 38 local 119 • out-patient department
For more information, please visit or call: Out-Patient Department 2nd & 3rd floor, Tagaytay Medical Center Mon – Sun, 8:00am – 5:00pm 483-0134 to 38 local 114/341 • pulmonary unit
The Pulmonary Unit of Tagaytay Medical Center is dedicated to provide a complete range of quality respiratory care supplies, reliable and safe medical equipment, and comprehensive services which are beneficial in the diagnosis, management and treatment of patients with respiratory conditions. Aside from out-patients and admitted patients, the hospital’s Pulmonary Unit also provide homecare service to patients needing management of their respiratory conditions at home. This service is facilitated through the hospital’s Continuity of Care Program. The department offers the following services: • Arterial Blood Gas Analysis • Capnography • Pulmonary Function Test (Simple) • Pulmonary Function Test (with Pre and Post Bronchodilator Challenge) • Pulse Oximetry (Oxygen Saturation Determination) In terms of equipment, the following are provided by the unit: • Cardiac Monitor • Continuous Positive Airway Pressure (CPAP)/Bilevel Positive Airway Pressure (BIPAP) Machine • Infusion Pump • Mechanical Ventilator (for Infant and Adult) • Pulse Oximeter • Suction Machine • Syringe Pump • Transport Ventilator For more infomation, please visit or call: PULMONARY UNIT 3rd floor, Tagaytay Medical Center Tel. No.: 483.0134 to 38 local 625 Open 24 hours daily The department offers the following services: • Arterial Blood Gas Analysis • Capnography • Pulmonary Function Test (Simple) • Pulmonary Function Test (with Pre and Post Bronchodilator Challenge) • Pulse Oximetry (Oxygen Saturation Determination) In terms of equipment, the following are provided by the unit: • Cardiac Monitor • Continuous Positive Airway Pressure (CPAP)/Bilevel Positive Airway Pressure (BIPAP) Machine • Infusion Pump • Mechanical Ventilator (for Infant and Adult) • Pulse Oximeter • Suction Machine • Syringe Pump • Transport Ventilator For more infomation, please visit or call: PULMONARY UNIT 3rd floor, Tagaytay Medical Center Tel. No.: 483.0134 to 38 local 625 Open 24 hours daily • radiology
The Radiology Department of Tagaytay Medical Center provides a full range of general and special radiological procedures on both out-patient and in-patient basis. These procedures are performed by board-certified radiologists and radiologic technologists. The department is dedicated to ensure that diagnostic examinations and treatment are precise, accurate, and of the highest quality. The Department offers the following services: I. General Radiography (X-RAY) • Chest X- Ray • Upper Extremities • Lower Extremities • Pelvimetry • Barium Study - Barium Enema - UGIS(Upper Gastrointestinal Series) - SIS (Small Intestinal Series) - KUB-IVP - Distal Colonogram - Post – operative cholangiogram II. Computed Tomography (CT scan) • Cranical CT Scan • Chest CT Scan • Whole Abdominal Scan • Bone 3D Reconstruction • Contrast studies III. Ultrasound General Procedure • Whole Abdomen • Breast Ultrasound • Doppler Studies • Chest Ultrasound • Fine Needle Aspirational Biospy (FNAB) • Kidney, Ureter, Bladder (KUB) OB Ultrasound • Pelvic • Congenital Anomaly Scan (CAS) • Bio Physical Scoring (BPS) • 4D Package (BPS 4D, Pelvic 4D, CAS) For more information, please visit or call: Radiology Department Ground Floor, Tagaytay Medical Center Tel. No.: 483.0134 to 38 local 138 Open 24 hours daily • 24-hour pharmacy
Our intensive care unit is a specialized section of the hospital that provides comprehensive and continuous care for patients who are critically ill or are in an unstable condition. Tagaytay Medical Center has the following intensive care units:
• intensive care unit
Our intensive care unit is a specialized section of the hospital that provides comprehensive and continuous care for patients who are critically ill or are in an unstable condition. Tagaytay Medical Center has the following intensive care units:
• physical medicine & rehabilitation
The Physical Medicine and Rehabilitation Department of Tagaytay Medical Center offers complete and comprehensive services to meet the rehabilitative needs of patients. Our team is composed of board-certified Physiatrists, Physical Therapists, and Occupational therapists who are dedicated to deliver personalized wellness and injury prevention and rehabilitation services to patients. These are done with close coordination with other departments to provide patients with comprehensive care. The department offers the following services: I. Physical Therapy • Stroke Rehabilitation • Pediatric Rehabilitation • Cardiopulmonary Rehabilitation • Geriatric Rehabilition • Vestibular Rehabilitation • Sports/ Post Orthopedic Surgery Rehabilitation • Musculoskeletal Disorders Rehabilitation Orthotics and Prosthetic • Spinal Cord injuries/ Traumatic Brain Injuries/Brachial Plexus Injuries • Renal Rehabilitation • Proprioceptive Nueromuscular Facilitation (PNF) Technique II. Occupational Therapy • Swallowing and feeding management • Hand rehabilitation • Splinting services for burns, stroke,carpal tunnel syndrome, De Quervains, fractures • Adaptive devices provision • Pre-speech and articulation drill • Visual-perceptual management • Cognitive stimulation activity • Work hardening/ simulation activity • Personal and instrumental activities of daily living retraining • Sensory re-education • Home modification/ assessment • Sexual activity management III. Electromyography – Nerve Conduction Velocity (EMG-NCV) IV. Massage Therapy For more information, please visit or call: PHYSICAL MEDICINE AND REHABILITATION DEPARTMENT Second floor, Tagaytay Medical Center Tel. No.: 483.0134 to 38 local 223 Mon - Sat: 8:00am - 5:00pm • dots clinic
Due to alarming rate of Tuberculosis in the Philippines (even Asia and some parts of the world), the burden was shared among private sectors (e.g. Hospitals). In cooperation with the Department of Health and PTSI, Tagaytay Medical Center is committed to help reach, treat, and cure tuberculosis. TMC DOTS Clinic is a newly opened facility that is dedicated to give service related to TB disease. Standard screening and disease management are patterned with the standards of the Department of Health, thus preventing error in treatment course. Erroneous way of treatment can worsen the TB disease, even lengthening the period of medication agony, and horribly may lead to death. TMC DOTS Clinic also refer patients to higher facilities for further evaluation, such as TB Diagnostic Center (TBDC), Gene Xpert, etc. TMC DOTS Clinic offers the following for free: 1. PPD skin test ( for children <15 years old) 2. DSSM/ Sputum test 3. Medications 4. Disease Consultation 5. Counseling Note: The above mentioned services are subjected for approval base on program policy. Vision TMC DOTS Clinic will be the benchmark TB hospital within Cavite and will be a center for excellence in the provision of optimal TB healthcare services to TMC patients and its nearby communities. Mission We endeavor to contribute to the reduction of TB prevalence and mortality through the implementation of the best practices aligned with the National TB Control Program. For more information, please visit or call: TMC DOTS Clinic Ground floor, Tagaytay Medical Center Mon – Sat, 8:00am – 5:00pm 483-0134 to 38 local 630 • CONTINUITY Clinic
Your health is important to us. That is why in all points of care, we want to ensure that you are given a safe and proper treatment. We are committed to help you achieve and maintain better health even after your discharge in the hospital, hence, we extend our services by bringing our care to your homes. Through Tagaytay Medical Center’s Continuity of Care (COC) Program, we provide the ill, elderly, and disabled patients with different products and services at their homes. Receiving health care from home gives them a more convenient and personalized care, thus, making them achieve the level of comfort they need even without making a trip to the hospital. The benefits of COC Program are specified under the CARES principle. Convenient
For more information, please visit or call: Nursing Service Office (NSO) 4th floor, Tagaytay Medical Center Open daily, 24/7 09178914408/ 483-0134 to 38 local 435 • hearing center
We listen. We care. The Hearing Center of Tagaytay Medical Center provides comprehensive evaluation and treatment of hearing conditions of patients. In partnership with the Philippine Audiological Center (PhiliEar), the center performs various audiologic tests for the evaluation, diagnosis, and treatment of adult and children with hearing problems. Our objective is to best understand you, satisfy you with our services and hearing products, and meet your hearing needs towards a good quality life. By doing this, we enable people to live the life they want with the hearing they have. The center offers the following services:
For more information, please visit or call: Hearing Center 4th floor, Tagaytay Medical Center Mon – Sat, 9:00am – 5:00pm 483-0134 to 38 local 411 |
MEDICAL SPECIALTIES• medicine
• Obstetrics & gynecology
The Department of Obstetrics and Gynecology offers in-patient and out-patient programs and services to women of all ages to maintain their optimal gynecological well-being and treat a wide range of gynecological problems. The department provides the following services: In-Patient
• pediatrics
The Department of Pediatrics is committed to provide professional, ethical, and holistic pediatric care to ensure optimal health outcomes for children. The department aims to deliver comprehensive, evidence-based and affordable child health care services, both local and foreign, to serve as health advocates for the best interests of children. Aside from diagnosing and treating illnesses of children, the department’s pediatricians also counsel parents to become active partners in promoting proper healthcare for their children. • Ophthalmology
The Department of Ophthalmology is provides proper care and treatment of the eyes. Our eye specialists offer a wide range of services to help patients manage conditions affecting their sense of sight. Among these services are:
• otorhinolaryngology (ent-nhs)
The Department of Otolaryngology–HNS offers a broad range of services for the management and treatment of diseases and disorders on the following subspecialties:
• Surgery
The Department of Surgery is staffed with competent and well-trained doctors of different specialties offering patients with a full-range of surgical treatments – from general surgery to highly specialized vascular procedures. The department is dedicated in maintaining a high standard of surgical expertise to provide excellence in patient care to our local and foreign patients. The following are the services provided by the department:
• Anesthesiology
The Department of Anesthesiology is provides anesthetic and pain management services to patients who undergo any type of surgical procedure. The department provides local, general, regional, spinal, and epidural anesthesia to help improve the condition of patients and to ensure their comfort and safety during their operation. • Dental Medicine
The Department of Dental Medicine is committed to provide patients with excellence in oral healthcare. The department offers the following services for the care and treatment of the teeth, mouth, and other related parts such as the jaw:
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PATIENT GUIDE
• Admission Guide
The Admitting Department is located at the ground floor near the Emergency Room (ER). If your admission is pre-arranged by your Attending Physician, then you can go direct to the Admitting Office and present your an admitting order. For those who are rushed to the ER and advised for admission, you will be assisted by our ER doctors or nurses and directed to the Admitting Office. The admitting personnel will explain details and procedures of your admission and will have you or your relative read and sign important papers. This important procedure will take a few minutes but as soon as it is completed, a designated hospital staff will assist you to your room of choice.
If you are a Health Maintenance Organization (HMO) card holder, you need to inform the admitting personnel right away. Your relative will be directed to the HMO Office for verification of the coverage of your card in relation to your admitting or final diagnosis.
We recommend that you bring some personal belongings like towel and slippers to make your confinement more comfortable except for beddings and extra pillow as these are readily available at the hospital. However, we discourage bringing of valuable items that are not necessary for your confinement (e.g. jewelries or electronic gadgets). Tagaytay Medical Center will not be liable for any loss of your valuables.
Should you have other concerns about admission, you can reach the Admitting Department at local 165.
If you are a Health Maintenance Organization (HMO) card holder, you need to inform the admitting personnel right away. Your relative will be directed to the HMO Office for verification of the coverage of your card in relation to your admitting or final diagnosis.
We recommend that you bring some personal belongings like towel and slippers to make your confinement more comfortable except for beddings and extra pillow as these are readily available at the hospital. However, we discourage bringing of valuable items that are not necessary for your confinement (e.g. jewelries or electronic gadgets). Tagaytay Medical Center will not be liable for any loss of your valuables.
Should you have other concerns about admission, you can reach the Admitting Department at local 165.
• hospital policies & Guidelines
Patient's Safety
The following guidelines are given to ensure your safety in the hospital:
Visiting Hours
Patients in the hospital need as much rest as possible to recuperate. We suggest that you inform your visitors and relatives to plan their visits carefully and if possible, ahead of time. For your own convenience as well as the patients in the other rooms, kindly limit the number of your visitors and advise them to keep their voices at an average level.
Hospital visiting hours is from 9:00 am to 9:00 pm.
Children below 7 years old are discouraged from visiting patients at the hospital.
The following guidelines are given to ensure your safety in the hospital:
- Use the nurse call system located at your bedside should you need assistance.
- Patients must first secure the approval of their physicians or the nurse-on-duty before they can go out of their rooms.
- Bringing in of blankets and pillows are not allowed to prevent possible infection.
- Do not leave your personal belongings unattended. The hospital management will not be responsible for any loss of damage.
- All transactions should be settled only at the Billing and Cashier Section.
- Strictly NO SMOKING policy within the hospital premises.
- Evacuation plans are posted in your room for ready reference. In case of fire, earthquake or any calamity, stay calm and follow the nurse’s instruction.
- Guards are designated in different parts of the hospital to ensure your safety while at the hospital premises. They are also tasked to screen visitors for identification.
- For security purposes, our Security Personnel will inspect your baggage on your discharge.
- Any concern regarding patient’s security must be reported immediately to hospital authorities.
You may contact our Security Services at (046) 483- 0134 to 38 local 110/ 199.
Visiting Hours
Patients in the hospital need as much rest as possible to recuperate. We suggest that you inform your visitors and relatives to plan their visits carefully and if possible, ahead of time. For your own convenience as well as the patients in the other rooms, kindly limit the number of your visitors and advise them to keep their voices at an average level.
Hospital visiting hours is from 9:00 am to 9:00 pm.
Children below 7 years old are discouraged from visiting patients at the hospital.
• discharge process
Discharge billing usually takes 2-3 hours. Once your doctor advises you for discharge, you can coordinate with your nurse-in-charge for fast preparation of your final bill. You will be informed by your nurse-in-charge once your final bill is completed.
A discharge clearance will be given to you once you have settled your bill to the Cashier. You will present this to the nurse station so a medical staff can assist you in your discharge from the hospital. A copy of the discharge clearance will be given to the Admitting Department and the Guard on Duty.
A discharge clearance will be given to you once you have settled your bill to the Cashier. You will present this to the nurse station so a medical staff can assist you in your discharge from the hospital. A copy of the discharge clearance will be given to the Admitting Department and the Guard on Duty.
• Patient's obligation
- Know rights
- Provide accurate and complete information
- Report unexpected health changes
- Understand purpose and cost of treatment
- Accept consequences of own informed consent
- Settle financial obligations
- Relation to others
- Exhaust grievance mechanism
• Patient's rights
- Right to appropriate medical care and humane treatment
- Right to informed consent
- Right to privacy and confidentiality
- Right to information
- Right to choose health care provider and facility
- Right to self determination
- Right to religious belief
- Right to medical records
- Right to leave
- Right to refuse participation in medical research
- Right to correspondence and to receive visitors
- Right express grievances
- Right to be informed of his or her rights and obligations as a patient
• accredited hmo's
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• Patient's room
HOW TO GET THERE
Other tourist destinations
ROWENA'S RESTAURANT 152 (Sta. Rosa - Tagaytay Road) Brgy. Francisco, Tagaytay City 0.2 km from Tagaytay Medical Center |
DAYS HOTEL TAGAYTAY Tagaytay-Nasugbu Hwy., Silang Junction South, Tagaytay, Cavite 0.3 km from Tagaytay Medical Center |
LZM RESTAURANT Silang Junction South, Tagaytay, Cavite 0.6 km from Tagaytay Medical Center |
BASILISK HOTEL TAGAYTAY Tagaytay-Nasugbu Hwy, Silang Junction South, Tagaytay, Cavite 0.6 km from Tagaytay Medical Center |
ESTANCIA RESORT Tagaytay - Calamba Road, Zone 2, Brgy. San Jose, Tagaytay 1.6 km from Tagaytay Medical Center |
MUSEO ORLINA Hollywood Subdivision Road, Brgy. Tolentino East, Tagaytay City 3 km from Tagaytay Medical Center |
